lab Turnaround Times
School and Sports Picture Turnaround Time is 1-2 weeks for online orders or 3 weeks from picture day depending on your campus
Senior Portrait Turnaround Time is 3-4 weeks from the date of order
Shipping Carrier updates
View more information and details about any updates for USPS and UPS on their sites:
faqs regarding retake days
If my school picture order didn't arrive in time for retake day, how can I view my child's image to determine if they should attend retake day?
If you placed an order online, we will send you a digital proof of your child's image to the email address from your order automatically before retake day.
If you didn't place an order, or submitted some type of paper order, you will receive a paper proof through school to view your child's image.
Do I need to place a new order through retake day if I haven't received my original order before retake day?
No, we will fulfill your original order with your retake day image.
If I receive my original package after retake day, do I still need to return it to Christmas City Studio?
No, you may discard the original day package you receive.